24 Hour Emergency Service
We're Here to Help.
When your machine, process or production line is down, you are losing time and money.
Trutegra has expanded our 24/7 Emergency Service to save you money and help get your plant up and running any time, day or night.
- After-hours access to many brands of replacement equipment to keep your downtime at a minimum
- Team of highly-trained engineers, experienced in advanced motion control, drives, servos, control loops, industrial networks and much more
- Ability to correct motor drive, PLC, HMI, control wiring or other control component issues
- Years of experience in material handling, fibers, crane and hoist, tire and rubber, powders, power, waster water, food and beverage and more
Trutegra also offers service agreements to reduce your budget for industrial control system maintenance.
- Guaranteed response time
- Special price breaks
- Access to team of expert engineers
- Emergency support
Customized Service. Guaranteed Support.
For ongoing support needs, Trutegra offers customized service agreements.
- Pre-set monthly billing - no surprises in your budget
- Save time and money
- Service when you need it most
- A team of controls experts are just a call away
- Guaranteed minimum response times
- Reduced rates
- Remote support capabilities allowing us to provide support without ever stepping foot in your facility
- Customized for your individual support needs
- Eliminate learning curve by ensuring that the support you need is already familiar with your facility and process
- Secure off-site data backups for control system software. Your PLC program, HMI code and other mission-critical control software is available for recovery in case of accidental deletion, overwrite or catastrophic failure
- No need to issue a PO in the middle of the night for emergency service
- No worries on getting support for an internal project
- No red tape to fight when an upgrade is needed